faq

About PegasusSwap

  • PegasusSwap is not just an exchange service, it is a brand, trust, and quality. We have appeared on the market not so long ago, but in the field of crypto we are professionals. Our task is to simplify the exchange of cryptocurrency and make it unstoppable. PegasusSwap provides the best rates, confidentiality, and anonymity. You do not need to register to exchange cryptocurrency with us. We value your trust and thanks to you we are developing every day.
  • Our support service works 24/7. You can always talk to them, ask them or inquire about something. We have support in Telegram, Mail and of course we have own online chat on the website. We will be happy to help you!
  • We have all the social networks you know, for example: Telegram, X, Instagram, Reddit. Our social networks are maintained daily with an incredibly high-quality selection of content and design. Subscribe and stay up to date with all our news!

Reliability

  • No, an account is not required. You can complete a transaction instantly without registration.
  • Yes, our service is perfect for users who want to maintain their privacy. We do not require registration or request personal information.
  • No but there are exceptions. If the risk AML exceeds the norm then we can charge an additional commission to confirm our risk service.
  • Yes, PegasusSwap actively encourages users to leave honest reviews. Ratings are based on real user experiences and serve as a guide when choosing a partner.
  • PegasusSwap has a strict privacy policy and encrypts all sensitive data. It also uses the Know-Your-Business (KYB) protocol to verify the reliability of its partners.
  • Thanks to partnerships with trusted exchanges, transparent ratings, user reviews, data protection, and a user-friendly interface, PegasusSwap makes the crypto exchange process simple and reliable.
  • The platform doesn’t store users’ personal data unless they register an account, and PegasusSwap also doesn’t store users’ funds. Thus there are no threats for them.
  • When a user fills in the data for a swap, our algorithms pick the best rate among multiple liquidity providers. The rates on different platforms differ very little. That's why this benefit becomes especially prominent when big sums are swapped.

Cryptocurrency Transactions

  • Swap ID is a unique set of identification characters for a specific exchange. With the help of swap ID you can contact our support team in any situations.
  • TxID is the hash of your output, a unique set of characters that is issued when your transaction transitions to the blockchain.
  • You can track your swap with our tracker. Copy your Swap ID or Tx ID and paste it into the search engine on our website.
  • We don't have maximum limits but at the same time we have minimum ones, this amount varies, equivalent to 100 dollars.
  • To begin with - don't worry, contact support, provide all the information that is required and we will definitely help you.
  • A wallet is a digital place where you can store your cryptocurrency coins. Typically, each coin has its own official wallet, which you can find on the coin's official website. Every crypto wallet address is a unique combination of numbers and letters, usually 26 to 35 characters long, or a tag with a private key.
  • Every transaction always has a sender and a recipient. The recipient address is the unique wallet address used to receive the currency you want to buy. The recipient's wallet address must match the currency you wish to receive.
  • Usually, a transaction is processed within 5 to 30 minutes. However, in case of high transaction volume, it may take longer. Keep in mind that different coins require different confirmation times.
  • Please double-check all payment details carefully. Blockchain transactions are irreversible. Once a transaction is included in a block, it cannot be canceled.
  • Normally, there is no fee. However, there are exceptions — if the AML risk exceeds the acceptable level, we may charge an additional fee to cover the risk assessment service.
  • Depending on the currency you want to exchange, we might ask you to specify additional IDs along with the wallet address. Some cryptocurrencies use such IDs to identify a transaction. For example:
    • Payment ID is used for Monero
    • Destination Tag is used for Ripple
    • A memo is used for Steem and Stellar
    • A message is used for XEM.
    Such IDs are essential to send coins safely. The funds might be lost if you don’t provide the required IDs.

Affiliate program

  • It's very simple, you bring traffic and get a reward. That's it.
  • Register an account with us, and from that moment on, consider yourself our partner.
  • We use our own API, referral links, promo codes and open widget. Use our tools and earn!
  • Our base rate for a new partner is 0.5% of the swap performed. But these conditions can also vary depending on the traffic and our relationship with the partner.